Let your patients experience the best in hospital customer service
Open Mind Services Limited is a leading Healthcare Call Center Outsourcing company meeting demands in varied fields such as Medical Call Center, Hospital Customer Service, Hospital Call Centers and Healthcare BPO.
We have a solution to any hospital outsourcing problem you may have- or your patients might encounter.
We hired Open Mind Services Limited for Call Management in our organization...
"Naveen ji is soft spoken, simple and an amazingly responsive person...
Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights...
Hospital Customer Service teams need the right tools. LISTEN to patients complaints. Practice clear communication for patient engagement. Practice Empathy, Patience, and Consistency. Know how to close a conversation...
Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide.
Businesses are viewing Inbound Customer Support Outsourcing as a viable possibility to optimize investments and maximize value.
Customer Experience - It's not what we do once in a while that builds a robust relation; it's what we do consistently.
Bringing patients within your desired goalposts by teaching them to build their diet around a family event is more realistic than saying, "Never eat dessert."
A two-way patient relationship management helpdesk gives the patient a platform to resolve anxiety and queries about her health.
Social media isn't only a place to advertise your products but it's also an ideal platform to propagate important information about public health issues.
We all understand that tone of voice is important, but what is the right tone that makes for a well-rounded customer experience?
Customer support agents are the soldiers in new markets, coached to win over customers at the expense of your competitors.
Here are helpful tips for learning about customers & their needs & pivoting your services for an excellent customer experience.