Tele Health Hospital Help Desk that acts as an empathetic and compassionate Help Line for Renal Patients, Diabetics, Ortho Patients, Heart Patients and Cancer Patients.
With an expert knowledge of 7yrs from providing services to elite clients all over the country, HR Bridge HR Help Desk provides Shared HR services for seamless delivery at a fraction of original HR budget.
Our Help line center can take care of any complex information dissemination as required by our client. We manage services for Real Estate Companies, Educational Organizations as well as Facility Management Services.
Our Facility Management Services will help your organization in breathing easy by transfering the pressures related to internal facility services to us! Which effectively means more time for expanding your core business.
Open Mind Services Limited is a leading Knowledge Process Outsourcing (KPO) company meeting outsourcing demands in varied fields such as Tele Health Help Desk, HR Back Office, Facility Management Helpdesk, Vendor Management, Lead Generation, and Call centers.
We have a solution to any outsourcing problem you may have- or may dream of!
We hired Open Mind Services Limited for Call Management in our organization. We wanted an outsourced agency for Centralizing call management operations that could shape the process flow for handling calls. Our focus was to improve response time, improvement in customer engagement while have a go to get closures on call itself.
Yudhisthir Singh Naruka
Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights. The have been rendering best in class services to cater to our HR outsourcing needs and excel by their execution excellence.
Sachin S G
Business today is majorly made up of providing excellent customer service for delivering an experience far ahead from everyday satisfaction! And Open Mind is my benchmark when I think of making my customers happy.
"Naveen ji is soft spoken, simple and an amazingly responsive person. He was one of our empanelled telemarketing services contractors and was referred to me by another colleague who had tried his services. Used him a number of time on various projects in HP - and after HP! Strongly recommended for good detailing and execution."
Top qualities: Great Results, Good Value, High Integrity
"I have known Naveen for close to 20 years now since our undergraduate engineering course and then our paths crossed as professionals in our careers. It has been an absolute pleasure working with Naveen as he comes out as thorough professional with superb clarity of thought coupled by his entrepreneurial skill that makes a deadly combination of strategy and execution. I recommend Naveen & his organisation whole heartedly as they are professionals and deliver what they take upon themselves."
"Great guy with excellent results. All my projects were done with excellent quality and on time ! "
"I met Naveen first in an earlier assignment in the Healthcare Industry. He and his team set up a chronic care patient management system that gave superior patient service as well as service efficiencies. This was a first byitself in India. Then he set up a CRM based employee service. This changed the fundamentals to data / analytics driven people management. In both the cases, technology was combined with field force in a very innovative manner leading to outstanding results. He and his team are able to adapt and customize very well to unique situations and then take it to the next level."
Overall good service provider and has been doing continuous improvement as per business requirement.
"Open Mind has a very dedicated and result oriented team. They have solutions for every problems !"
"We are overall satisfied with the performance of the team and we hope that they will continue to work with the same dedication in the future and achieve greater success."
Dr. Girish Sawhney
Dr. Girish hired you as a IT Consultant in 2007.
"Top qualities: Great Results, Personable, High Integrity"
"Naveen from Open Mind has possibly developed one of the most complete and comprehensive CRMs for chronic kidney disease patients undergoing peritoneal dialysis as a maintenance therapy. Today the CRM has been in existence for more than 5 years and has been an incredible, invaluable boon for the patients as well as for Baxter India Private Limited. Naveen and team had been extremely diligent and meticulous in constructing the CRM, considering the innumerable variables that come into play in supporting and treating chronic kidney disease. Right from training the call centre staff, monitoring call effectiveness, continuous improvement in the software, the Open Mind team was very committed and competent. I am sure Open Mind is amongst the best you can get when you're looking at solutions for managing chronic therapies."
" I have had opportunity to work with Openmind twice: once for selling personal finance services and the other time to run a helpdesk for an e-commerce business. It was a great experience working with Naveen, Rakhi and rest of the team. Great understanding of processes, excellent commitment to customer requirement and effective use of technology. Planning to engage again in 2013."