Multichannel inbound call center service provider
Open Mind Services Limited is a leading company providing Outsourcing Customer Support Helpdesk, Inbound Call Center Outsourcing and Lead Management Services in diverse industries such as FMCG, Retail, Hospitals & Medical companies.
We are a team of enthusiastic and efficient professionals with extensive training and experience to handle technical issues and resolve problems quickly.
We hired Open Mind Services Limited for Call Management in our organization...
"Naveen ji is soft spoken, simple and an amazingly responsive person...
Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights...
Customer Support teams need the right tools. LISTEN to what the customer complaints about. PRACTICE clear communication for customer engagement. Practice Empathy, Restraint, and Consistency. Know how to close a conversation...
Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide.
Businesses are viewing Inbound Customer Support Outsourcing as a viable possibility to optimize investments and maximize value.
Customer Experience - It's not what we do once in a while that builds a robust relation; it's what we do consistently.
Bringing patients within your desired goalposts by teaching them to build their diet around a family event is more realistic than saying, "Never eat dessert."
A two-way patient relationship management helpdesk gives the patient a platform to resolve anxiety and queries about her health.
Social media isn't only a place to advertise your products but it's also an ideal platform to propagate important information about public health issues.
We all understand that tone of voice is important, but what is the right tone that makes for a well-rounded customer experience?
Customer support agents are the soldiers in new markets, coached to win over customers at the expense of your competitors.
Here are helpful tips for learning about customers & their needs & pivoting your services for an excellent customer experience.