Helpline: Right there when your customers need help
Open Mind Services Limited is a leading Knowledge Process Outsourcing (KPO) company meeting outsourcing demands in varied fields such as Tele Health Help Desk, HR Back Office, Facility Management Helpdesk, Vendor Management, Lead Generation, and Call centers.
We have a solution to any outsourcing problem you may have- or may dream of!
We hired Open Mind Services Limited for Call Management in our organization...
"Naveen ji is soft spoken, simple and an amazingly responsive person...
Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights...
Customer support teams need the right tools. LISTEN to customer complaints. Practice clear communication with customers. Practice Empathy, Patience, and Consistency. Know how to close a conversation...
Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide.
Businesses are viewing Inbound Customer Support Outsourcing as a viable possibility to optimize investments and maximize value.
Customer Experience - It's not what we do once in a while that builds a robust relation; it's what we do consistently.
Bringing patients within your desired goalposts by teaching them to build their diet around a family event is more realistic than saying, "Never eat dessert."
A two-way patient relationship management helpdesk gives the patient a platform to resolve anxiety and queries about her health.
Social media isn't only a place to advertise your products but it's also an ideal platform to propagate important information about public health issues.
We all understand that tone of voice is important, but what is the right tone that makes for a well-rounded customer experience?
Customer support agents are the soldiers in new markets, coached to win over customers at the expense of your competitors.
Here are helpful tips for learning about customers & their needs & pivoting your services for an excellent customer experience.