Open Mind - Management


Naveen Gulati

Director and CEO

The Dynamic and self motivated entrepreneur, who incessantly exploits his potential acting as the driving force behind the organization and taking it to the pinnacles of success.

He is persistent in utilizing his ingenuity, leadership, competitive outlook and teamwork, designing and executing solutions that create customer value.

His efficacious communication skills, together with an ability to create marketing materials that convey value for both clients and end users, eventually lead the organization in crafting an eminent position in the industry.


Founder and Chief Executive Officer of Open Mind services Limited, Naveen, an Electronics Engineering Paramount from the University Of Pune, India, has several value added courses like Microsoft Certified Software development, along with other Microsoft certified courses to his credit.

An accomplished executive, with high-caliber technical qualifications gained through hands on experience in each core business function (marketing, sales and operations) in the ITES space, Naveen has an extremely ingenious and able approach towards his ground zero – his objectives.

Has a corroborated performance history of building high performance teams that develop adaptive business strategy and execute business plans using a highly integrated approach that produces exceptionally exclusive results in the Knowledge Process Outsourcing and ITES segment.

The knowledge of BPO/Call centre technology and Process development techniques have made him successful in creating, installing and operating many of the BPO/KPO’s from scratch to a position of smooth working.

His dexterity in combining resources, people, process, technology, product/service offerings and an ambitious and competitive position to grow revenue, profit and business value has helped Naveen upsurge a small BPO, Silver Lining, established in 2003, to a strong Public Limited Firm, Open Mind Services Limited, with a well established name in the field of Help Desk Services, B2B Lead generation, Patient Relationship Management, HR related KPO’s and BPO Consultancy.


Naveen Gulati

Managing Director and COO

Rakhi, 42 is a post graduate from Panjab University and has done various courses on Sales and Management after her Post Grad. She has always been a woman of substance and leading from the front. She started her carrier as an Independent business woman way back in 1996 and has successfully been handling Operations Open Mind now

She is a Life coach and trainer of excellence, her leadership quality and operations Management skills at various levels have always been an Asset to the company.

HShe is the main force behind operational success of the company and managing number of clients.


Naveen Gulati

Principal Advisor, Tele Health

The CEO and Founder of WiSE Emergency Clinic, Dr. Pankaj Arora is admired throughout the medical fraternity, especially in India and Australia for his insightful knowledge in the field of Emergency Medicine.

Since completing medical school from the esteemed Panjab University in 1992, and working with reputable hospitals, Dr. Arora enrolled at the Australasian College Of Emergency Medicine with a resolute goal of learning and acquiring wisdom to become a Consultant in Emergency Medicine by completing the gruelling FACEM training program. Since completing the program in 2009, he has worked in various advisory and executive level positions in the multidisciplinary field of Emergency Medicine in top rung institutes like JIPMER, Pondicherry and the Royal North Shore Hospital, Sydney.

A visionary influencer, Dr. Pankaj Arora is a passionate and inspiring person who is ever willing to help others perform to their potentials. As a medicine doctor, qualities like empathy and generosity come natural to him, adding to his aura as an eagerly followed mentor of his domain, Emergency Medicine.

With an innate desire to expand his knowledge to serve more and more people, Dr. Arora founded the WiSE Emergency Clinic, a Walk-in Specialist Emergency Clinic, in January 2017. His ardent desire is to bring comprehensive Emergency Medicine direct to communities so that the patients do not require visiting a hospital.

We at Open Mind Services Limited graciously welcome him as a valuable member of our Advisory Board and sincerely hope our mutual respect will result in some wonderful endeavours in the coming years.