Open Mind - Management


Naveen Gulati

Director and CEO

The Dynamic and self motivated entrepreneur, who incessantly exploits his potential acting as the driving force behind the organization and taking it to the pinnacles of success.

He is persistent in utilizing his ingenuity, leadership, competitive outlook and teamwork, designing and executing solutions that create customer value.

His efficacious communication skills, together with an ability to create marketing materials that convey value for both clients and end users, eventually lead the organization in crafting an eminent position in the industry.


Founder and Chief Executive Officer of Open Mind services Limited, Naveen, an Electronics Engineering Paramount from the University Of Pune, India, has several value added courses like Microsoft Certified Software development, along with other Microsoft certified courses to his credit.

An accomplished executive, with high-caliber technical qualifications gained through hands on experience in each core business function (marketing, sales and operations) in the ITES space, Naveen has an extremely ingenious and able approach towards his ground zero – his objectives.

Has a corroborated performance history of building high performance teams that develop adaptive business strategy and execute business plans using a highly integrated approach that produces exceptionally exclusive results in the Knowledge Process Outsourcing and ITES segment.

The knowledge of BPO/Call centre technology and Process development techniques have made him successful in creating, installing and operating many of the BPO/KPO’s from scratch to a position of smooth working.

His dexterity in combining resources, people, process, technology, product/service offerings and an ambitious and competitive position to grow revenue, profit and business value has helped Naveen upsurge a small BPO, Silver Lining, established in 2003, to a strong Public Limited Firm, Open Mind Services Limited, with a well established name in the field of Help Desk Services, B2B Lead generation, Patient Relationship Management, HR related KPO’s and BPO Consultancy.


Naveen Gulati

Managing Director and COO

Rakhi, 42 is a post graduate from Panjab University and has done various courses on Sales and Management after her Post Grad. She has always been a woman of substance and leading from the front. She started her carrier as an Independent business woman way back in 1996 and has successfully been handling Operations Open Mind now

She is a Life coach and trainer of excellence, her leadership quality and operations Management skills at various levels have always been an Asset to the company.

She is the main force behind operational success of the company and managing number of clients.