Open Mind has fully integrated centers spread in 4 different locations. All centers are equipped with latest Servers, with proper Disaster Management recovery policy in place.

Our Agents use secure and safe systems, so as to allow maximum security to clients database. We use self made or customized CRMs as per the need of the client. Our Call Center software is both Cloud based and Server client setup, depending upon the need of the client.

Proper care is taken for backups and various level of security is used for protecting the client’s database.

Reena Verma, VP and Head HR Know More

Reena is a results-driven HR Leader with 16 years of rich experience in initiating and implementing key HR Policies & procedures...
Amandeep VP and Head of Operations
Amandeep, VP and Head of Operations Know More

With extensive call center and leadership experience, Amandeep is passionate about building high-performing customer-focused teams...
Priya Singh Lead Trainer
Priya Singh, Lead Trainer Know More

Priya is well-versed in developing and supervising training programs that address business challenges and increase team efficiency...
Inder Raj Center Head
Inder Raj, Center Head Know More

A meticulous solution-seeker, Inder is an expert in translating business strategy into revenue for competitive advantage at every stage...
Bipasha Barua Asst Center Manager
Bipasha Barua, Center Manager Know More

Bipasha is equipped with a well-rounded skill set in executing strategic processes to ensure compliance with customer expectations...
Rahul Chhabra Team Manager
Rahul Chhabra, Team Manager Know More

Rahul is a passionate and dedicated operations manager focused on maximizing operational efficiency while streamlining work processes...
Reenu Gupta Team Manager
Reenu Gupta, Team Manager Know More

As someone who can energize teams to deliver results persistently, Reenu is driven by a strong desire to add value to the organization...
Devika Wadhawan Sr HR Manager
Devika Wadhawan, Sr. HR Manager Know More

Astute and exceptionally dedicated, Devika excels in Change Management, End-to-End Employee Life Cycle Processes, & HR Coordination...
Aarti K Singh HR Manager
Aarti K Singh, HR Manager Know More

Six Sigma Yellow Belt certified, Aarti believes in FIT (First-time resolution) and perseverance at work while upholding top quality...
Faiyazhusen Shaikh Center Manager
Faiyazhusen Shaikh, Center Manager Know More

With more than 6 years of professional expertise, Faiyaz manages customer enhancement programs that improve last-mile customer service...
Ashita Ashar Center Manager
Ashita Ashar, Team Leader - Operations Know More

Leader at heart, Ashita specializes in training, auditing calls, call quality feedback, team support, rostering, and managing reports...
Naseeruddin Team Leader
Naseeruddin, Team Leader Know More

Naseeruddin fulfilled the criteria and responsibilities of a Team Leader by increasing productivity & improving operational efficiency...
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