Companies failing to provide anything less than excellent customer experience end up losing customers to competitors and damage their brand’s reputation in the long run. Businesses exist for making profits. …
Customer Experience is shaped by the tone of voice Have you noticed what you say often becomes less important than HOW you say it? You may be communicating perfectly legitimate …
Social media marketing is no longer an afterthought strategy for companies and organizations, even if your company is in the healthcare industry. Every major brand is already present across the …
Patient relationship management: advantage patients, courtesy healthcare providers. Patient Relationship Management is witnessing major developments, and IT technology as an enabler to change is encouraging this adaption productively. For long …
How Tele-Health can Bring Diabetes Care to the Common Man? Diabetes has become a modern-day monster posing a threat to hundreds of millions. The numbers are stunning beyond belief: Nearly …
Enhancing Patient Experience: Why Outsourcing Your Healthcare Call Center is a Smart Move How can Healthcare Call Center Outsourcing Companies Help? A hospital is a business that is engaged in …
Best price points and patient centric care are just not enough to succeed in a saturated market with abundant choices. Hospitals and healthcare providers are increasingly realizing that healthcare consumers …
How does a Hospital Outsourced Call Center benefit my hospital? Well, not surprisingly, that is the first question every hospital administrator is eager to know. LOTS! Not just tangible, even …
